Oh my god, are they scammers with fake support? Every company has a refund policy even for digital products like adobe subscriptions for example
I found information on the internet about such refunds, all countries have a cancellation policy regarding subscriptions with 14 days. But in my case it didn't even take an hour, I wrote them within half an hour that I wanted to cancel the subscription with a refund
Thank you! Good point, I've already asked them. But I really can't figure out where the hell is dotabuff support? I always thought it was a big company and could be trusted.....
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I bought the wrong subscription by mistake. I emailed dotabuff support as soon as I realised I bought the wrong subscription and want to cancel it, I've been waiting for a reply for 16 days now, but still no answer. I've emailed them many times but all to no avail.